Greater Chicago Chapter Law Firm Leaders' Luncheon

March 19, 2019
11:30 AM - 1:30 PM
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150 N. Dearborn
Chicago, IL

Law Firm Leaders' Luncheon
Creating and Sustaining Mutually Beneficial Client Relationships: Retention, Opportunities, Guidelines, or Adapting to the New Legal Ops Realities

Leader: ALA Greater Chicago Chapter

Session Description: 
This year's law firm leaders' event offers provocative, intriguing, and contrasting viewpoints delivered to you by those directly involved with client relationships - from both sides! As law firm leaders, we often struggle with how to create that perfect relationship with our clients. This panel discussion will leave you with real-life examples of how to best deliver value and become your clients' go-to source. With the growth of legal operations, procurement, and pricing, law firms need to consider their approach. Our assembled in-house and law firm voices come together to provide insight into creating and maintaining a strong relationship. 
Katrina Keiffer, Legal Operations and Administration - Navistar
John Smith, Legal Services Procurement - Metlife
Noel Elfant, Former General Counsel DeLaval and Zebra Technologies
Patrick Johansen, Certified Pricing Professional
Ross Fishman, Moderator - CEO, Fishman Marketing

CLM Application Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/ Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

CLM Recertification Credit: 1 hour in the subject area of Legal Industry/ Business Management (LI)

Registration Fee for Non-GCC Members $35